The Campus Labs® Event Check-in App makes attendance tracking easier than ever. Why swipe cards when you can scan phones? Take your engagement on-the-go with our easy-to-use Campus Labs® Event Check-in App. A seamless process and easy-to-use interface will make checking in for events a part of your new routine. Continue reading for more information about the new mobile app. Note:Campus Labs® Event Check-in App is an add on feature. Please contact your Campus Consultant for more information.
How it works
One of the benefits of the Campus Labs® Event Check-in App is that you don’t have to keep track of card swiping hardware. The system leverages smart phones or devices to complete the process. The simple setup requires two main components: an event pass for attending users and the mobile app to scan passes.
The event pass is similar to a mobile boarding pass. It’s unique to each user and it’s tied to their Engage account. As soon as you enable mobile check-in, users can access their Event Pass through the user drawer in your Engage community.
The other half of the equation is scanning passes and with the Campus Labs® Event Check-in App, this process is a breeze. Users DO NOT need to download an app to be checked in, only administrators who are checking users in. To start checking users in, download the free app on your preferred device:
Using the mobile app
Once you’ve downloaded the app, open it up! The first screen will ask you to enter an event access code. This code is provided after you create an event within Engage. If you haven’t created an event, you’ll need to do this first before you can use the app to track a attendance.
To locate the code, navigate to the event through the Action Center. The access code should appear in the bottom right of the screen once you click on the appropriate event.
Enter the code into the mobile app, tap Start Session, and you’ll be prompted to sign in. Type in your credentials (the same you use to sign in to Engage) and you’ll be directed to the event’s check-in page.
Tap Start Scanning and you’re ready to scan! If your phone asks for permission to use your camera, choose “yes” because it will need the camera in order to scan event passes. Position the edges of the box over the edges of an attendee’s Event Pass. As soon as it recognizes the user, it will display a box with their basic details, including their RSVP status. Tap Check In to confirm the user and click OK to continue scanning.
If you come across an attendee without a mobile pass, tap No Pass? below the scanning area or select Lookup from the bottom menu. Search for the attendee by name or email and when you find the right person, tap their name to confirm their check-in. If searching by email, you will need to enter the complete email address of the user to locate them. If the attendee is not in the system, you can add them by email if you click the plus sign in the top right of the screen, type in their email address, and submit.
At any point, you can toggle between scanning passes and the attendee list. Tap Attendees in the bottom right of the screen to view the full list of attendees. If you need to remove someone from this list, tap on their name, swipe left, then select Remove.
Event Check Out
Have event attendees check out of the event by presenting their event pass to the event host. When scanning the event pass as the attendee leaves, the event host is presented the ability to check that individual out of the event. Event attendees can be checked-in and checked-out multiple times during the event. When running reports, this data can be found on the co-locations report and will display all check-in times and check-out times for each individual.
When you’re done tracking attendance, there are no additional steps required. You can close the app and all of your attendance information will be saved. While not required, you can end your check-in session if you tap on your profile picture in the top left of the screen, then select End Session. You’ll also find a feedback option on this page. Please send along any questions, comments, or ideas to our Support Team!